Legal

Refund & Cancellation Policy

Effective 28 October 2026 · Last updated 28 October 2026

This policy applies to all services and subscriptions purchased from Deukaa Life Private Limited under the Chop Finance brand.

01Cancellation

You may cancel a service or subscription at any time by writing to info@chopfinance.ai from your registered email address. Unless your engagement letter says otherwise, cancellation takes effect at the end of the current billing period, and you keep access until then.

02No refunds after service begins

Once we have started work on an engagement or given you access to the platform, fees paid are non-refundable, including for any unused part of a billing period.

03Cancellation before service begins

If you cancel before we start work or give you platform access, we will refund the fees you paid in full to the original payment method within 10 business days.

04Government and third-party fees

Government fees, statutory filing fees, penalties and third-party charges paid on your behalf are non-refundable in all cases.

05Billing errors

If you were charged twice or charged an incorrect amount, write to info@chopfinance.ai within 30 days of the charge. We will correct the error and refund any excess amount.

06Contact

Refund and cancellation requests: info@chopfinance.ai.

Questions about this policy