Privacy Policy

1. Introduction

At Chop Finance (operated by Deukaa Life Private Limited), we respect and protect the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.

2. Information We Collect

We collect the following information:

• Name and email address provided during account creation
• Documents and content uploaded by users for processing
• Usage data generated during interactions with our AI systems

We do not collect phone numbers or sensitive personal financial information unless explicitly provided for service delivery.

3. How We Collect Information

Information is collected through:

• Account registration forms
• Interaction with our web application
• Uploads of documents for processing

We do not track users via cookies or analytics tools.

4. Purpose of Data Collection

We use the collected information to:

• Deliver and improve our AI services
• Conduct internal analytics to enhance performance
• Ensure platform security and monitor usage trends

5. Third-Party Services

We utilize trusted third-party service providers such as:

• Microsoft Azure and Amazon Web Services (AWS) for hosting and cloud infrastructure
• Razorpay for payment processing

We do not share user data with marketing services or any unauthorized third party.

6. Data Protection and Security

We employ secure servers, encrypted connections, and firewall systems to protect your information against unauthorized access, alteration, or destruction.

7. User Rights

Users have the right to:

• Access their data
• Request corrections
• Request deletion of their account and associated data

Requests can be made by contacting us at support@chopfinance.ai.

8. No Use of Cookies

We do not use cookies or analytics tracking mechanisms on our platform.

9. Contact Information

For any privacy-related inquiries, please reach out to us at:

📧 support@chopfinance.ai